Privacy Terms

Information Collection and Use
E.B.S PHARMA SA are the owners of information collected on this site. The information collected is used to process orders and better serve you with pertinent information, such as order confirmations and tracking numbers. Information collected includes your name, shipping address, billing address, telephone numbers, email address, and payment information such as your credit card number. You may also submit your email and password for future access to your account information.

To safeguard that your email and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Ordering
To process your orders placed on this website, you will be required to provide your contact information, which includes your name, email address, telephone number and street address. This information is used to provide you with important E.B.S PHARMA SA services such as automated order status updates via email. During the order process, you will have to provide payment information such as your credit card number, expiration date, etc.

This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use your contact information to get in touch with you. To properly process your credit card information, we must share your credit card information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share any personal or payment information with any other third parties.

Cookies
We customize certain web page content based upon your browser type and other information provided by our cookies. If you choose to reject the cookie, you may experience problems while browsing the website. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience.

Trademarks
E.B.S PHARMA SA and all other trademarks listed on the site are trademarked by E.B.S PHARMA SA .

Security
E.B.S PHARMA SA takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the latest encryption software currently available in the industry - SSL.

E.B.S PHARMA SA uses the most advanced form of SSL software available: 128-bit encryption by RapidSSL. 

Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All E.B.S PHARMA SA servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple firewalls and password protection. If you have any questions or concerns about E.B.S PHARMA SA security practices, you can send us an email at morne.ebs@gmail.com


Choice/Opt-out
Customers who no longer wish to receive E.B.S PHARMA SA newsletter or promotional materials may opt-out of receiving these communications by clicking Safe Unsubscribe at the bottom of any email that is not an order status or by contacting us at morne.ebs@gmail.com

Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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POPIA ACT

IMPORTANT NOTICE

According to the POPIA Act which will come into effect today 1 July 2021, as admin we are obliged to ask 2 questions to each person on this page:

1. Do you want to be part of the page?

2. Do you undertake not to use the personal information of the members visibly elsewhere?

If you can answer YES, please stay on the page. You do not have to send a reply

If you answer NO, please leave the page for everyone's safety.

PSA: POPI ACT

The compliance due date for the Protection of Personal Information Act, 4 of 2013 (“POPIA”), is the 30th June 2021.

This deadline brings a few requirements on our part.

One of these requirements is that the administrators of FB pages and groups will be required to obtain your consent for being part of this Facebook group.

As such, you are herewith notified that you are entitled to refuse such consent and you may exercise such a right by leaving this page by clicking the three dots … at the top right of your screen.

Please note, should you elect to remain liking this page, it will be accepted that you have consented to being a part of this group and that your personal information is noticeable to any person in this group.

In this regard, we implore on all members of this page not to make use of others personal information for whatsoever reason, without obtaining the consent of the relevant person.